16 Jan 2021
January 16, 2021

dollar car rental reviews australia

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1.3. www.do llar.com. She was yelling at customers and upset about who knows, but projected that shiggady on her customers. It went smooth. This review is about Apex Car Rentals Melbourne City office. Never again with Dollar. The likelihood that you'll find a discount to bring the cost down even further is a massive plus too, as is its excellent rewards program. This was my first and last time dealing with this horrible excuse for a company. This company is full of crap. Charged for insurance after I declined due to employee error. Also on day 2 the brakes started making the loudest squealing noise every time to even barely touched the brakes. Our rental was not respected and we were treated very poorly. Reserved vehicle online, quoted $135.15, and I now have multiple charges totalling $870. Great car, no issues WHILE we were renting it. No problem. The agents are extremely rude. You get a bunch of extra services not agreed upon and they charge your card way more than agreed upon. But lesson learned, we will be using another company for all our future rental needs. No problem. Booked through www.car rental.com they are just as bad. Dollar rent a car and thifty are the same company complete rip over. Rip off merchants,stay clear. This is the worst customer service experience I have ever had. Lady told me the insurance I purchased online was not enough. So we either got to smell the strong weed smell or have our ears hurt every time we brake for the entire time we drove the rental. Upon getting no solution over the next 2 days. Find Australia car rental deals and discounts on KAYAK. I rented a car Cincinnati to Charlotte. We picked up the car and when we got home found the tires were bald, and below the legal tread limit for driving in Colorado. “ Sorry, that’s your customer’s deal, they signed the contract.” They are manipulative and Con their way into you giving them more money. I spoke with someone and explained that we declined ALL extra coverages. They took an extra $531 in hidden fees and “damage” for smoking in the vehicle when neither of us have EVER smoked in our entire lives. We had the most terrible service, rude, intolerant and extremely disrespectful staff. I hired a car through Auto Europe for 20 days in L.A. Auto Europe are a Car Rental Broker and I am happy with their service.. Dollar Rent a Car currently has the cheapest rate at $270 for 9 days (estimated, rate with the taxes included). 8.0 Excellent Jan 2 2018. Whatever, I paid it!! That has amounted to well over $100 for some people, and it is just charged to your credit card. For example: they can't state the car hire costs $40 a day but thenstick an unavoidable cost on top, like $10 for administration fees ortaxes, unless they also advertise the minimum total amount of $50 just asprominently as they advertised the $4… its a joke they charge $9.99 per gallon that is missing at the return !!! 4.4 out of 5. Be prepared to file a complaint with the BBB, your state's attorney general and your credit card company. Rentalcars.com (Car Hire Service): 1.3 out of 5 stars from 710 genuine reviews on Australia's largest opinion site ProductReview.com.au. They will charge you without disclosing the fees then they won’t refund you. Upon getting no solution over the next 2 days. They wait til you get there to tell you they now have to perform a credit check. Rental car companies love fees, especially hidden fees, but they can't advertise a price that's only part of the cost of hire unless they alsodisplay the total price at least as prominently. All that should be mentioned when you are reserving vehicle. I rented a car through Expedia. Lesson learned. The only way to explore is to hit the open road, and what better way to travel around than in a hire car from Budget Rent a Car Australia. or. Couldn’t get through. In Australia Dollar works in partnership with Thrifty and can be found in airport and popular locations across the country. Go with Avis or anybody else not affiliated with hurts, Do not use this company. We were given a receipt and went to pick up our car. Was exposed to to Covid19 and needed to cancel my reservations. Will never use them again. and I low and behold when I go to LAX to grab the keys they tell me that I am on a BLACK LIST and cannot be serviced. I made a reservation online and they gladly took my money. We will never use this company again! The charges will keep coming, and you will be in a catch-22, as your card company will refer you back to Dollar. A bunch of scammers! I explained that we weren't given anything to sign. All they could say was thank you for sharing your experience so we can improve. Book online today with the world's biggest online car rental service. They offered no solution and left my family stranded. If you are looking for professional and adequete service go else where. We called Expedia who called them and they said. MOREOVER, they were 100% uselss. Here's why you should consider booking with us: 1. We had the most terrible service, rude, intolerant and extremely disrespectful staff. When arrived to pickup vehicle. Our rental was not respected and we were treated very poorly. Find a more reputable company. Dollar rental did not notify of this until ONE YEAR LATER. I had the confirmation number printed and everything was ready. Horrible. They’re callous, they don’t care, and the service is terrible. It has been 2 months and they are still ignoring me. The employee said ok, I just need you to sign declining the coverages. The car was also dirty inside and out--not having been cleaned before renting it.We immediately contacted Dollar and they said we would have to wait until the next day and exchange the car. Fraudulent company. Everytime we stop and turned vehicle off and tried to start it was acting like the battery or alternator was going bad. I contacted Corporate to explained what happened. About $120. I wish I would have the reviews beforehand; I would have spent the extra $$$, and went with Enterprise. Lady told me the insurance I purchased online was not enough. However, the dramas started the day AFTER we returned the car - which just to be clear was checked in our presence when we returned it and everything was fine. Not only that to switch the insurance to my current company I had to have had full coverage for 6mos. The one sticking point might be the relative lack of rental offices, but if there's a Dollar nearby, and you need a car for at least seven … Tires bald, dirty, maintenance not performed. This is the worst customer service experience I have ever had. I rented a car through Expedia. This review is for Dollar rental car near Chicago O'Hare Airport, 10255 W Zemke Rd. I arrived at the Dollar place and nobody was there so I approach the counter. Established in California in 1965 Dollar Rent a Car has grown to over 600 locations worldwide. Obviously when we got to the destination they’d f*cked off and left us stranded with a 2 month old baby and 150 miles from our destination. I just wanna say all the bad reviews you see or hear about this company are all self inflicted problems we rented car with hertz and they declined me cuz of my credit and dollar.com rented me a car in Vegas with no problem just a hold on you're card but you get it back just inspect you're car before you leave , fill up the gas tank and you shouldn't have a problem but great company definitely will go back to then ..... Horrible customer service, incompetent, and unprofessional! Horrible. We will never use this company again! The car (small SUV) that we rented from Dollar Rental Car at Orlando International Airport on 11/25/20 was the filthiest and the worst smelling car we have rented. The Volkswagen Beetle was the first vehicle the company had for rent on its lot. Not only did they refuse to refund the car rental, they charged and kept $295.00 for a five day rental. Now it's easier to find great businesses with recommendations. In addition, I dropped the car off 21 mins into my hour window to to drop off. Please save yourself headaches and the worst experience and don’t rent from this company. You get a bunch of extra services not agreed upon and they charge your card way more than agreed upon. I did and on October 17 a credit from Dollar for $200 appeared in my account briefly and was then removed. Use enterprise or hertz. Dollar Car Hire in Australia. I planned this rental a month in advance because I have baby sitters lined up, house sitters lined up, business transactions pending, etc. Also on day 2 the brakes started making the loudest squealing noise every time to even barely touched the brakes. Be prepared to spend HOURS on the phone with incompetent & rude agents. So they have an agreement with Budget Rental Car that they will charge you even more than the rental they sold you if you cancel. Booked a car for Dublin airport,my reservation stated approx total 57.47 euro when I went to(Hertz their partners at dublin) desk in airport to collect I was informed total hire price would be 240 euro!After some debate was offered deal at 190.83 euro still over 3 times original quote.Only booked through these as they accept debit card.When you try to contact them ,website wont let you,it says there is a problem. The wiper blades were in need of replacement and the car seem to have some type of mechanical issues starting. I was in there for at least 3hrs last night. The car smelled like someone had been smoking a box of cigarettes in the vehicle. If you don't pull off to the right to settle the toll and just continue down the main road, your rental car will be identified by the photograph, Dollar will be billed by the toll road authority, and will then charge you not only the toll you missed, but also a fee of $25 per toll. I arrived at the Dollar place and nobody was there so I approach the counter. It was so loud it was hard to have the windows down. I was told he could not help me. Dollar rental did not notify of this until ONE YEAR LATER. Literally the worst rental car company I have every used. Stay away. The 20 best Car Hire Services in 2021 ranked based on 27,102 reviews - Find consumer reviews on ProductReview.com.au, Australia's No.1 Opinion Site. We contacted Dollar asking for a refund of one day’s car rental as we were unable to use the car they gave us, and did not get a drivable car until the next day. We took the chance and booked it through carrentals.com. They took an extra $531 in hidden fees and “damage” for smoking in the vehicle when neither of us have EVER smoked in our entire lives. Reserve a rental car online and save! Just a warning about the Dollar Car rental Office LAX.. The worst experience with a rental car service in my life. And if its the weekend, forget it, no one can help you. I immediately reached out via facebook messenger to figure out what this was for. Based on the opinion of 145 people. © 2021 Trustpilot A/S. Lesson learned. Not only did we save hundreds of dollars compared to the competitors, but we also received a new SUV, and everything was incredibly smooth. WHAT?!?!?! I made a reservation online and they gladly took my money. Whatever, I paid it!! The contract called for a specific exchange rate. It went smooth. We've also got a range of pickup trucks and vans to rent, perfect for moving day and large projects. You have committed fraud and theft! Dollar Car Rental might be one of the smaller car rental companies we reviewed, but when it comes to weekly rentals, it punches well above its weight. Customer service is rude and ignorant. The wiper blades were in need of replacement and the car seem to have some type of mechanical issues starting. I will NEVER be using Dollar rental again. NEVER rent from them. It was a new model car and we were happy with it, until we got in. Find a more reputable company. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! I will never uses Dollar Rental again. I contacted Corporate to explained what happened. Save on luxury, economy and family car hire. lets say 2 gallon is missing from full tank ,they charge you $9.99 per gallon !!!! My husband ended up agreeing to a $10 up charge for a bigger vehicle. I was not charged an extra hour late fee but was charged an extra day of insurance totaling my insurance for $68 instead of $33. Horrible company! Ratings and reviews have changed. They offered no solution and left my family stranded. First of all, there's a wide variety of luxurious rental vehicles on offer in Australia. We were given a receipt and went to pick up our car. They are taking advantage of the pandemic and people TRUSTING their staff’s word. Everytime we stop and turned vehicle off and tried to start it was acting like the battery or alternator was going bad. Find the best prices on Dollar car hire in USA and read customer reviews. I just wanna say all the bad reviews you see or hear about this company are all self inflicted problems we rented car with hertz and they declined me cuz of my credit and dollar.com rented me a car in Vegas with no problem just a hold on you're card but you get it back just inspect you're car before you leave , fill up the gas tank and you shouldn't have a problem but great company definitely will go back to then ..... Horrible customer service, incompetent, and unprofessional! Customer service was very unhelpful and does not have any claims of me speaking to anyone The only positive from this was the manager taking the time speak with me and figure out the problem although she couldn’t resolve it All in all, don’t use this company. DO NOT RENT FROM THIS COMPANY!!!! Read through the reviews and saw most were from individuals that had likely never rented a vehicle before. I would have expected more from such a large company. and I low and behold when I go to LAX to grab the keys they tell me that I am on a BLACK LIST and cannot be serviced. Couldn’t get through. They are taking advantage of the pandemic and people TRUSTING their staff’s word. These divs don’t care about you. The employee said ok, I just need you to sign declining the coverages. Get the best deals on car hires around the world, including Australia, USA, Canada and UK, with Dollar Rent A Car promo codes. They’re callous, they don’t care, and the service is terrible. No one ever answers the phone to these frauds. We rented a car in Chicago from Routes Car Rental, a company with not so good reviews. Everything was confirmed and I arrived from out of state. !They literally rip you off. Charged for insurance after I declined due to employee error. I will never uses Dollar Rental again. It was not safe for me to travel because of my cancer so I contact the airlines and dollar car rental to see if I could get a refund Or move my money to a different date when it would be safe for me to travel. All they could say was thank you for sharing your experience so we can improve. Luckily we carrier lysol wipes with us everywhere and had to do a complete wipe down of entire inside. I will never rent another car from you and have filed complaints with the BBB and the Consumers Affairs in New York. Upon picking it up we were asked about the different "coverage" options, we stated that we did not want any extra coverage for anything. With great prices on car rentals, you’ll find the rental cars you want at prices you’ll love. Booked through www.car rental.com they are just as bad. I would never rent a car with them again. I would have expected more from such a large company. When you reserve car online they fail to mention that you have to purchase car insurance from them which is an additional $33 per day. Either you will be forced to pay the extra charges which will be applied once you reach the desk or insulted by the inpatient reps, with their snotty attitudes. Way to go. But lesson learned, we will be using another company for all our future rental needs. Dollar Rental Car, Spokane: Address, Phone Number, Dollar Rental Car Reviews: 1.5/5 They have very poor communication skills and give false promises. Tried From 8am to call and let them know we won’t arrive at the 11am they expected us. The agents are extremely rude. Five days at $35.00 is $175.00. Stay away. If you made reservations online from out of town you are in for a rude awakening once you get here. About $120. All that should be mentioned when you are reserving vehicle. Dollar Rent A Car Reviews 548 • Bad . My husband ended up agreeing to a $10 up charge for a bigger vehicle. Be prepared to file a complaint with the BBB, your state's attorney general and your credit card company. Log In. They couldn't help me, they didn't immediately give me a refund, there was no manager to speak with, all I got was a phone number to call "corporate" and they are closed on weekends so I'm basically left abandoned, and still my money was not refunded. NEVER rent through them!!! Then once we flew home I realized there was an extra charge on our credit card for $33.99 per day totaling $169.95 for "loss/damage coverage". The interior had burn marks in seat, the door panels were dirty look like that haven't been touch in a very long time. Fraudulent company. Find the best prices on Dollar car hire and read customer reviews. It was a new model car and we were happy with it, until we got in. Dollar Rent a Car, whose parent company is Dollar Thrifty Automotive Group, Inc. was born in 1965 in the city of Los Angeles. Pros: First car given to us didn't have toll tag so was replaced with a smaller car after 10 minute wait. Customer service is rude and ignorant. With so many car rental options from Dollar, you'll enjoy quality vehicles at prices you'll love, from business travel rental programs to family-friendly rental cars, including minivans and SUVs. Reserved vehicle online, quoted $135.15, and I now have multiple charges totalling $870. Reserved a rental car with Dollar/Hertz for my vacation trip. Compare great rates easily It’s easy. Fast forward to drop off. Then once we flew home I realized there was an extra charge on our credit card for $33.99 per day totaling $169.95 for "loss/damage coverage". When we got down there, they lady talked SO fast it was really hard to keep up with what she was saying. We did not receive anything to read over, just signed on the electronic pen pad. Four hours later begging other car rental companies. Not only that to switch the insurance to my current company I had to have had full coverage for 6mos. Just put in your pickup and drop-off dates and locations to find the cheapest price on a car rental for your trip. © 2021 Trustpilot, Inc. All rights reserved. Agents are more than rude. If you are looking for professional and adequete service go else where. Renter be aware that contracts are not honored at Dollar, and they fight your credit card company when you report the overcharge (REAP-OFF). You have committed fraud and theft! They keep you waiting at the airport for an hour in the cold MM customer service at the desk couldn’t care less whether you want to call from them or not. Literally the worst rental car company I have every used. Tried From 8am to call and let them know we won’t arrive at the 11am they expected us. Obviously when we got to the destination they’d f*cked off and left us stranded with a 2 month old baby and 150 miles from our destination. They will add additional charges, The reviews are absolutely correct. Purchased insurance through Expedia as well. I would never rent a car with them again. No one ever answers the phone to these frauds. We lost a day of our trip. I used this service once over 5 years ago and apparently I got a toll road ticket. Save on luxury, economy and family car hire. The car smelled like someone had been smoking a box of cigarettes in the vehicle. I was not charged an extra hour late fee but was charged an extra day of insurance totaling my insurance for $68 instead of $33. Create New Account. If you made reservations online from out of town you are in for a rude awakening once you get here. I have had much better experiences with Sixt in other countries and australian states, quite disappointed with my experience in melbourne. I was told they overbooked and could not honor reservation. Original review: Dec. 28, 2020. Stories of 1.5+ to 4 hour waits for cars.Has anyone had a similar experience or … Will definitely won't be using them again.. Although in large print on the confirmation it says - "Cancel your rental car" below the reservation, when you try to click on the cancel button you are told they are non-cancellable. Fast forward to drop off. I will NEVER be using Dollar rental again. or. It was unsafe to take on the highway. Never again with Dollar. What you end up going for is largely dependent on what you're willing to spend and the activities you've got planned. Save up to 40%. The next day I (finally) receive a response via messenger and was told (rudely) that we signed for the charges, there would be no refund of the fees and the decision was final and to not reach out again as there would be no further discussion on the matter. DO NOT RENT FROM THIS COMPANY!!!! Please save yourself headaches and the worst experience and don’t rent from this company. We did not receive anything to read over, just signed on the electronic pen pad. Reserved a rental car with Dollar/Hertz for my vacation trip. Forgot account? I don't mind paying for a ticket, it is what it is, but now I had to pay late fees as well. We were just asked to sign electronically for what we were told was the car pickup. The next day I (finally) receive a response via messenger and was told (rudely) that we signed for the charges, there would be no refund of the fees and the decision was final and to not reach out again as there would be no further discussion on the matter. In the last few months I rented a car in The Mexican Pacific. I rented a car Cincinnati to Charlotte. when I got my credit card bill it had a different one that favoured Dollar. I will never rent another car from you and have filed complaints with the BBB and the Consumers Affairs in New York. Their "No Hidden Fees" & "We never forget whose dollar it is" claims are a joke. I changed my drop off location, which was still In Charlotte, and was charged an extra $50 fee. Booked a car on Dollar via Priceline Booked a car on Dollar via Priceline. I was in there for at least 3hrs last night. These divs don’t care about you. And if its the weekend, forget it, no one can help you. Pick up your rental car directly from Dollar Rent a Car. When you reserve car online they fail to mention that you have to purchase car insurance from them which is an additional $33 per day. We contacted Dollar asking for a refund of one day’s car rental as we were unable to use the car they gave us, and did not get a drivable car until the next day. Customer service was very unhelpful and does not have any claims of me speaking to anyone The only positive from this was the manager taking the time speak with me and figure out the problem although she couldn’t resolve it All in all, don’t use this company. Compare the best Dollar Rent a Car car hire deals from quality car rental providers, large and small. They couldn't help me, they didn't immediately give me a refund, there was no manager to speak with, all I got was a phone number to call "corporate" and they are closed on weekends so I'm basically left abandoned, and still my money was not refunded. its insane!!!!!!! ... Should I get a luxury rental car in Australia? Once they have your credit card info, beware. They said they could not refund while the contract was open but to contact them when we returned the car. Australia is a country of open skies, dramatic landscapes, white sandy beaches, fine wining and dining and friendly locals. I did and on October 17 a credit from Dollar for $200 appeared in my account briefly and was then removed. It was dropped at at 12:21 when drop off was at 12. lets say 2 gallon is missing from full tank ,they charge you $9.99 per gallon !!!! Reserve your Dollar rental car online and save. Purchased insurance through Expedia as well. Be prepared to spend HOURS on the phone with incompetent & rude agents. We collected 145 reviews in total for all stations in Australia with an average score of 8.5/10. I bought a bundle flight and car package for my trip. They will add additional charges, The reviews are absolutely correct. Way to go. We rented from Dollar Rent-A-Car through VIPCars. We picked up our rental at MCO. He said that since we signed the receipt there was nothing we could do. With our lowest rates guaranteed on car rentals, you'll find the rental cars you want at prices you'll love. !They literally rip you off. Luckily we carrier lysol wipes with us everywhere and had to do a complete wipe down of entire inside. Now they do not respond to messages or phone calls. Now they do not respond to messages or phone calls. Sound like they are making the rules as they go. Executive offices stayed there until they were moved in 2004 to Tulsa, Oklahoma. Create New Account. I planned this rental a month in advance because I have baby sitters lined up, house sitters lined up, business transactions pending, etc. It was so loud it was hard to have the windows down. When arrived to pickup vehicle. She was yelling at customers and upset about who knows, but projected that shiggady on her customers. This review is for Dollar rental car near Chicago O'Hare Airport, 10255 W Zemke Rd. For the entire week of having the car and driving with the windows down the smell of weed never went away. Log In. Horrible. Dollar has been a leading rental car provider serving thousands of customers each and every year. We picked up the car and when we got home found the tires were bald, and below the legal tread limit for driving in Colorado. WHAT?!?!?! A bunch of scammers! I changed my drop off location, which was still In Charlotte, and was charged an extra $50 fee. Dollar Customer Service would sooner lose a customer - many customers through bad will than settle consumer claims of unscrupulous behavior by their front line staff. See more of Dollar Car Rental on Facebook. Dollar offers discounts off the overall rental price, for certain time frames, and for prepaid rentals. The worst experience with a rental car service in my life. I used this service once over 5 years ago and apparently I got a toll road ticket. The charges will keep coming, and you will be in a catch-22, as your card company will refer you back to Dollar. Low price. I spoke with someone and explained that we declined ALL extra coverages. This is a review on DOLLAR Rent-A-Car in Mexico. This ended up costing me double and time lost. We were just asked to sign electronically for what we were told was the car pickup. They have very poor communication skills and give false promises. Money grabbers. Upon picking it up we were asked about the different "coverage" options, we stated that we did not want any extra coverage for anything. We picked up our rental at MCO. If you’re looking to rent a car stay away from dollar. Dollar rental car in the UK is a popular choice and Auto Europe partners with Dollar to offer our customers the benefits of our US to Europe expertise and exceptionally low rates and Dollar's impressive fleet of vehicles and on-the-ground local know-how. Will never use them again. its insane!!!!!!! The interior had burn marks in seat, the door panels were dirty look like that haven't been touch in a very long time. They said they could not refund while the contract was open but to contact them when we returned the car. NEVER rent from them. I had the confirmation number printed and everything was ready. Once they have your credit card info, beware. Search prices for Apex, Bargin Car Rentals, East Coast Car Rentals, National, Sunnycars and Thrifty. Dollar is a economic Car Rental in Dubai, Abudhabi, Sharjah in the UAE.Get a discount on your rent a car in Dubai with Dollar.Book your rental car online. I saw some extra fees and were told that was the Expedia charge. Take the time to explore Australia with Budget Rent a Car. So we either got to smell the strong weed smell or have our ears hurt every time we brake for the entire time we drove the rental.

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